847-869-1500 
Financial Information for Parents
Insurance/Payment Information
Does Yellowbrick take my insurance?
Yellowbrick is a private pay facility. Yellowbrick is not contracted with any insurance companies. This does not mean that you will not receive benefits but rather that benefits will be rated for out-of-network providers. Insurance companies do not pay for room and board or support services at The Residence. Based on the specifics of your insurance policy, insurers will pay what they arbitrarily determine to be “usual and customary” charges for Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP). They will also unilaterally determine the length of time that they will authorize PHP or IOP treatment. Yellowbrick is private pay because the typical insurance reimbursement amounts and length of authorization for PHP/IOP do not support the comprehensive, intensive, and expert services provided at Yellowbrick. Neuroscience technology services such as deep Transcranial Magnetic Stimulation (dTMS) and neurofeedback are provided to Yellowbrick patients within our sister practice organization Synchrony Brain Health. Synchrony is in-network with multiple insurance plans. Please check with Yellowbrick’s Director of Business Services (847 869-1500 ext. 222) regarding the specifics of your insurance coverage and Yellowbrick’s fee schedule.
Does Yellowbrick bill my insurance?
Yellowbrick does not bill insurance companies. You will receive from Yellowbrick an invoice that can be submitted to insurance. If you need assistance with this process you can contract with SJ Health Insurance Advocates, an agency that handles all facets of the insurance billing and claims process.
Yellowbrick encourages all patients, families and/or guarantors to directly contact their insurance company to learn about specific benefit coverage and criteria for medical necessity prior to initiating an assessment or treatment. Insurance companies do not reimburse for individual or group sessions which are not attended. Parents are encouraged to discuss with their emerging adult that unattended sessions are not reimbursed by insurance and must be paid for by the family. Therefore, full participation in treatment is expected.
Insurance companies determine eligibility for assessment and treatment based on medical necessity. It is imperative that the patient, family, and/or guarantor, are aware of the criteria applied by your insurance plan. Establishing medical necessity is a prerequisite for accessing your benefits and authorization of your assessment and/or treatment. Even under stress or time constraints, it is extremely important to make yourself aware of benefit limitations and any other requirements your insurance company may have.
You may consider requesting that your referring clinician attempt preauthorization prior to your admission. You will receive a monthly invoice for services from Yellowbrick. There are administrative fees for subsequent requests for additional invoices and for copies of medical records.
If your insurance company denies care, Yellowbrick’s staff psychiatrist will participate in an expedited physician peer review. If your insurance company denies authorization of care after the physician peer review, we will, upon your request, continue to support you through further appeals by sending your completed medical record for a standard appeal after discharge. For results of appeals and status updates, we encourage you to contact your insurance company directly. We are not notified of post-discharge appeal results nor do we track or follow the post-discharge appeals process. It is the responsibility of the patient, family and/or guarantor to pursue any subsequent appeals options offered by your insurance company once we have submitted your entire medical record for a standard appeal the following discharge.
Finally, based on past experience, it is common for authorization and claims reimbursement from insurance companies to be a lengthy process. We are happy to provide the clinical information and documentation required by your insurance company as outlined above. Yellowbrick requires payment in full at the initiation of the assessment or admission into any of Yellowbrick’s programs.
Yellowbrick recognizes the financial strains associated with parents’ support of their emerging adult’s treatment. We encourage parents to discuss their individual circumstances and available options with Cynthia Navas, Director of Business Services (cnavas@yellowbrickprogram.com) available by phone at 847-869-1500 x 222.
Facing Facts about Finances
Does Yellowbrick take my insurance?
Yellowbrick is a private pay facility. Yellowbrick is not contracted with any insurance companies. This does not mean that you will not receive benefits but rather that benefits will be rated for out-of-network providers. Insurance companies do not pay for room and board or support services at The Residence. Based on the specifics of your insurance policy, insurers will pay what they arbitrarily determine to be “usual and customary” charges for Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP). They will also unilaterally determine the length of time that they will authorize PHP or IOP treatment. Yellowbrick is private pay because the typical insurance reimbursement amounts and length of authorization for PHP/IOP do not support the comprehensive, intensive, and expert services provided at Yellowbrick. Neuroscience technology services such as deep Transcranial Magnetic Stimulation (dTMS) and neurofeedback are provided to Yellowbrick patients within our sister practice organization Synchrony Brain Health. Synchrony is in-network with multiple insurance plans. Please check with Yellowbrick’s Director of Business Services (847 869-1500 ext. 222) regarding the specifics of your insurance coverage and Yellowbrick’s fee schedule.
Does Yellowbrick bill my insurance?
Yellowbrick does not bill insurance companies. You will receive from Yellowbrick an invoice that can be submitted to insurance. If you need assistance with this process you can contract with SJ Health Insurance Advocates, an agency that handles all facets of the insurance billing and claims process.
Yellowbrick encourages all patients, families and/or guarantors to directly contact their insurance company to learn about specific benefit coverage and criteria for medical necessity prior to initiating an assessment or treatment. Insurance companies do not reimburse for individual or group sessions which are not attended. Parents are encouraged to discuss with their emerging adult that unattended sessions are not reimbursed by insurance and must be paid for by the family. Therefore, full participation in treatment is expected.
Insurance companies determine eligibility for assessment and treatment based on medical necessity. It is imperative that the patient, family, and/or guarantor, are aware of the criteria applied by your insurance plan. Establishing medical necessity is a prerequisite for accessing your benefits and authorization of your assessment and/or treatment. Even under stress or time constraints, it is extremely important to make yourself aware of benefit limitations and any other requirements your insurance company may have.
You may consider requesting that your referring clinician attempt preauthorization prior to your admission. You will receive a monthly invoice for services from Yellowbrick. There are administrative fees for subsequent requests for additional invoices and for copies of medical records.
If your insurance company denies care, Yellowbrick’s staff psychiatrist will participate in an expedited physician peer review. If your insurance company denies authorization of care after the physician peer review, we will, upon your request, continue to support you through further appeals by sending your completed medical record for a standard appeal after discharge. For results of appeals and status updates, we encourage you to contact your insurance company directly. We are not notified of post-discharge appeal results nor do we track or follow the post-discharge appeals process. It is the responsibility of the patient, family and/or guarantor to pursue any subsequent appeals options offered by your insurance company once we have submitted your entire medical record for a standard appeal the following discharge.
Finally, based on past experience, it is common for authorization and claims reimbursement from insurance companies to be a lengthy process. We are happy to provide the clinical information and documentation required by your insurance company as outlined above. Yellowbrick requires payment in full at the initiation of the assessment or admission into any of Yellowbrick’s programs.
Yellowbrick recognizes the financial strains associated with parents’ support of their emerging adult’s treatment. We encourage parents to discuss their individual circumstances and available options with Cynthia Navas, Director of Business Services (cnavas@yellowbrickprogram.com) available by phone at 847-869-1500 x 222.
Take the Next Step
Yellowbrick collaborates with adolescents and emerging adults, ages 16-30's, their families and participating professionals toward the development and implementation of a strategic “Life Plan.” An integrative, multi-specialty consultation clarifies strengths, limitations, and risks, and defines motivations, goals and choices.
Affiliations
847-869-1500