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Admissions

Emerging adults need a balance of safety, structure, autonomy and a community of relationships.

Admissions Team

Meet our Yellowbrick admissions team:

Jung Mi Yi, PsyD
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Jung Mi Yi, PsyD

Director of Admissions
Stephanie Benson, MA, LMHCA, NCC
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Stephanie Benson, MA, LMHCA, NCC

Admissions Coordinator
Byron Sullivan, MSW
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Byron Sullivan, MSW

Professional Staff, Addictions Specialist
Cynthia Navas
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Cynthia Navas

Director of Business Services
David H. Baron, MD
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David H. Baron, MD

Medical Director

Begin Here

The best way to address your uncertainty is to lean into it and reach out for support in a relationship. We welcome hearing from you at 866-234-0222.

An Admission Coordinator will respond to your questions with no financial obligation or need to make a commitment. Families have found it useful to go slow, get to know each other, review the website and materials, perhaps proceed with a visit and tour as part of their decision-making.

Frequently Asked Questions?

What is Yellowbrick?

Where is Yellowbrick located?

What kinds of disorders are treated at Yellowbrick?

What are some of the distinct challenges of the emerging adult life stage that might lead to problems?

Is Yellowbrick an acute care hospital?

How is the residential program different than entering a psychiatric hospital?

What happens during the assessment process?

Who are the individuals living at The Residence?

Who is NOT a candidate for treatment at The Residence and Supported Apartment programs?

What are the requirements of participation in the residential programs?

What treatment resources does The Residence offer?

What services are available at the Consultation & Treatment Center?

How long does treatment last at Yellowbrick?

What about help for education or work?

How do we connect with the outside community?

Can my family member continue going to school and/or work?

What happens once my family member leaves The Residence?

What are some strengths of the emerging adult stage that you look to enhance in your treatment?

To what extent do you involve parents in the treatment of their emerging adults?

How does Yellowbrick support families during treatment?

Is family therapy part of the treatment program at Yellowbrick?

How do families receive information about treatment progress and recommendations?

How often should I communicate with my son/daughter while they are in treatment?

Insurance/Payment Information

Does Yellowbrick take my insurance?
Yellowbrick is a private pay facility. Yellowbrick is not contracted with any insurance companies. This does not mean that you will not receive benefits but rather that benefits will be rated for out-of-network providers.


Does Yellowbrick bill my insurance?

Yellowbrick does not bill insurance companies. You will receive from Yellowbrick an invoice that can be submitted to insurance. If you need assistance with this process you can contract with SJ Health Insurance Advocates, an agency that handles all facets of the insurance billing and claims process.

Yellowbrick encourages all patients, families and/or guarantors to directly contact their insurance company to learn about specific benefit coverage and criteria for medical necessity prior to initiating an assessment or treatment.

Insurance companies determine eligibility for assessment and treatment based on medical necessity. It is imperative that the patient, family, and/or guarantor, are aware of the criteria applied by your insurance plan. Establishing medical necessity is a prerequisite for accessing your benefits and authorization of your assessment and/or treatment. Even under stress or time constraints, it is extremely important to make yourself aware of benefit limitations and any other requirements your insurance company may have.

You may consider requesting that your referring clinician attempt preauthorization prior to your admission. You will receive a monthly invoice for services from Yellowbrick. There are administrative fees for subsequent requests for additional invoices and for copies of medical records.

If your insurance company denies care, Yellowbrick’s staff psychiatrist will participate in one expedited physician peer review. If your insurance company denies authorization of care after the physician peer review, we will, upon your request, continue to support you through further appeals by sending your completed medical record for a standard appeal after discharge. For results of appeals and status updates, we encourage you to contact your insurance company directly. We are not notified of post-discharge appeal results nor do we track or follow the post-discharge appeals process. It is the responsibility of the patient, family and/or guarantor to pursue any subsequent appeals options offered by your insurance company once we have submitted your entire medical record for a standard appeal the following discharge.

Finally, based on past experience, it is common for authorization and claims reimbursement from insurance companies to be a lengthy process. We are happy to provide the clinical information and documentation required by your insurance company as outlined above. Yellowbrick requires payment in full at the initiation of the assessment or admission into any of Yellowbrick’s programs.

Yellowbrick recognizes the financial strains associated with parents’ support of their emerging adult’s treatment. We encourage parents to discuss their individual circumstances and available options with Cynthia Navas, Director of Business Services (cnavas@yellowbrickprogram.com) available by phone at 847-869-1500 x 222.

Take the Next Step

Yellowbrick collaborates with adolescents and emerging adults, ages 16-30's, their families and participating professionals toward the development and implementation of a strategic “Life Plan.” An integrative, multi-specialty consultation clarifies strengths, limitations, and risks, and defines motivations, goals and choices.

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    Real-Time Treatment for Emerging Adults and their Families

    Bipolar Disorder

    A mental health condition that’s characterized by intense shifts in mood including both manic and depressive episodes.

    Major Depressive Disorder

    People living with Major Depressive Disorder, or MDD, experience episodes of depression and sadness that are debilitating to daily life.

    Anxiety Disorders

    Those living with anxiety disorders experience high levels of anxiety and stress that interfere negatively with daily life.

    Thought Disorder

    A mental health issue in which a person’s cognitive function is impaired, resulting in symptoms like experiencing challenges with conducting speech, reading and writing, and behavior.

    Personality Disorders

    Mental health disorders that negatively affect a person’s behaviors, thought patterns, and function. People diagnosed with these disorders experience challenges with managing relationships and understanding various situations.

    PTSD

    Post-Traumatic Stress Disorder is a mental health condition that people can develop as a result of experiencing traumatic situations, characterized by symptoms including flashbacks, avoidance behaviors, and more.

    ADHD

    A mental health condition that is characterized by specific symptoms of forgetfulness and lack of concentration, which makes it challenging to complete necessary tasks.

    Eating Disorders

    Mental health conditions that interfere with a person’s eating habits, thought patterns, and behaviors in negative ways.

    OCD

    A mental health disorder diagnosable with the DSM-5 that is characterized by both obsessions and compulsive behaviors.